Trees on Pelham Parkway that greet our new students and families.

One of my favorite TV shows is “Undercover Boss.”  In the show, the CEO or president of a large company is given a disguise and goes undercover as an entry-level employee in their own company for several days.  From that vantage point, the CEOs are able to see the inner-workings of their company from the ground-up: the good, the bad, the perplexing.

I often create what I call “undercover boss” moments in my work.  Of course, I don’t wear a disguise, but when opportunities appear where I can quickly do a task that I normally wouldn’t do, or briefly fill in for an employee, I take it.  I gain invaluable insights into my school and a deeper appreciation of the work my staff does on a daily basis. Continue reading →