Solving 90% of discipline problems at the door

Julie Nariman - Discipline problems at NYC schoolsI once visited a principal who greeted his students as they walked in the front door of his school.  He told me, “I solve 90% of my school’s discipline problems by standing here, greeting each student.  I notice who’s smiling and who seems to be upset, and I stop them, talk to them, see if I can intervene and catch the problem before they walk into their classes.”

I never forgot this statement.

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